Effective Date: 01/01/2025
Welcome to Kaori’s Shipping Policy! We strive to deliver your fragrances quickly and securely. Below, you’ll find detailed information about our shipping process.
1. Processing Time
- All orders are processed within 5 to 7 days after payment is confirmed.
- Orders placed on weekends or holidays will begin processing the next business day.
- In case of delays, we will notify you via email.
2. Shipping Rates and Options
We offer the following shipping methods:
- Standard Shipping: 5-7 business days, and Rs.90.
- Expedited Shipping: Not available.
- Free Shipping: Available for orders above Rs. 3000 only.
Shipping costs are calculated during checkout based on your location and selected shipping option.
3. Delivery Times
- Domestic Orders: Estimated delivery within 5-7
- International Orders: Not available.
Please note: Delivery timelines are estimates and may vary due to factors such as customs, holidays, or carrier delays.
4. Shipping Locations
- Domestic Shipping: We currently ship within India only.
- International Shipping: Not Available to select countries.
If your country is not listed at checkout, please contact us at info.kaoriscents@gmail.com
5. Order Tracking
Once your order is shipped, you’ll receive a confirmation email containing a tracking number. Use this number to track your package directly on the carrier’s website.
6. Customs, Duties, and Taxes
For international orders:
- Import duties, taxes, and customs fees may apply and are the responsibility of the customer.
- We recommend checking your country’s import policies before placing an order.
7. Shipping Issues
We are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances. If your package is delayed or lost, please contact us at info.kaoriscents@gmail.com and we’ll assist in resolving the issue.
8. Returns Due to Incorrect Address
Please ensure your shipping address is accurate at the time of checkout. If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for additional shipping fees to resend the package.
9. Questions or Concerns
If you have any questions about shipping, please contact our customer support team:
- Email: Review@kaoriscents.com
- Phone: +91-9119127008
We’re here to help!
Thank you for choosing Kaori. We look forward to delivering your favorite fragrances right to your doorstep.